Terms of Service

ToysBazaar is a first-party retailer: we own the inventory we list and we issue the GST invoice for every sale. Seller and importer details for each product are shown on the product page as required by the Legal Metrology (Packaged Commodities) Rules.

You must be 18 or older to create an account and place an order. Products intended for children are sold to adults.

All prices are in Indian Rupees (₹) and are inclusive of GST unless stated otherwise. The MRP shown on each product page is inclusive of all taxes. Prices are computed on our servers at checkout — the amount you are charged is always the amount our system calculates, never a value supplied by your browser.

If a genuine pricing or stock error is discovered after you order, we will contact you and offer either fulfilment at the correct price or a full refund. We do not manipulate prices based on your browsing behaviour.

Your order is an offer to buy. It is accepted when we confirm it. We may decline an order for reasons including stock unavailability, a delivery address we cannot service, or suspected fraud.

We accept UPI, cards, netbanking and Cash on Delivery where available. Online payments are processed by a PCI-DSS certified gateway; we never see or store your card number. An order is treated as paid only when the payment gateway confirms it.

See our Shipping & Returns policy for delivery timelines, the returns window, and how refunds are processed.

Only customers with a delivered order for that product may review it, and reviews are labelled as verified purchases. We do not publish fake reviews and we do not remove a review simply for being critical.

Keep your credentials secure and tell us promptly about any unauthorised use. You are responsible for activity under your account. We may suspend an account for fraud, abuse, or breach of these terms.

Nothing here limits your rights under the Consumer Protection Act, 2019 or any other law that cannot be excluded. Subject to that, our liability for a claim relating to an order is limited to the amount you paid for it.

These terms are governed by the laws of India. If something goes wrong, please start with our Grievance Officer — most issues are resolved quickly.