Shipping & Returns

Orders are dispatched within 1–2 business days. Typical delivery is 3–5 business days for metros and 5–8 business days elsewhere in India. You can check whether we deliver to your PIN code at checkout before you pay.

• Free delivery on orders of ₹999 and above.
• A flat ₹99 delivery fee applies below that.
• Cash on Delivery, where available, carries a small additional handling fee shown at checkout before you confirm.

Every order has a live status you can follow from your account. We also send updates as your order is packed, dispatched and delivered.

You may request a return within 7 days of delivery. The item must be unused, in its original packaging, and with all tags and accessories intact.

For safety and hygiene reasons we cannot accept returns of:

• Items that have been used, washed or damaged after delivery
• Products with a broken safety seal, where one was present
• Personalised or made-to-order items

Open your account, find the order, and use Request Return with the reason. We review the request and confirm the pickup. You do not need to arrange the courier yourself.

Once a return is approved and the item is received, the refund is issued to your original payment method. Online payments typically reflect within 5–7 business days, depending on your bank. For Cash on Delivery orders we refund to a bank account you provide.

A GST credit note is issued for every refund, so your tax record stays correct.

If something arrives damaged or is not what you ordered, tell us within 48 hours of delivery and we will arrange a replacement or a full refund including any delivery charge. This is in addition to your rights under the Consumer Protection Act, 2019.