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Contact Us

Questions about an order, a product, or your data — here's how to reach ToysBazaar.

Customer support

Support contact details are being updated. Please use the grievance channel below in the meantime.

Order-related questions

The fastest route for anything about a specific order — tracking, returns, refunds or an invoice — is your account, where each order has its live status, a return request option, and a downloadable GST invoice.

Complaints

If we have not resolved something to your satisfaction, escalate it to our Grievance Officer, appointed under the Consumer Protection (E-Commerce) Rules, 2020.

Grievance Officer

Appointed under the Consumer Protection (E-Commerce) Rules, 2020.

Contact us at the details below and your complaint will be routed to our Grievance Officer.

We acknowledge every complaint within 48 hours and aim to resolve it within 30 days.

Wholesale & bulk

For bulk, school or corporate orders, see our wholesale channel — GST-registered businesses get contract pricing and credit terms.