Frequently Asked Questions

Dispatch is within 1–2 business days; delivery is typically 3–5 business days to metros and 5–8 elsewhere in India. You can check serviceability for your PIN code at checkout before paying. Full detail is in Shipping & Returns.

Yes, where your PIN code supports it. A small handling fee applies and is shown at checkout before you confirm. If COD isn't available for your area, checkout will switch to online payment automatically.

Payments are handled by a PCI-DSS certified gateway. Your card details are entered directly with them — we never receive or store your card number. An order is only marked paid when the gateway confirms it to our servers.

Yes — within 7 days of delivery, unused and in original packaging. Request it from your account; we arrange the pickup. Refunds go back to your original payment method and come with a GST credit note.

Every confirmed order has a downloadable GST invoice in your account. Business buyers get their GSTIN printed on it.

You earn points on every delivered order and can redeem them for a discount at checkout. Balance, history and your referral code live on your Rewards page.

Yes. GST-registered businesses get wholesale contract pricing, quotes and credit terms through our wholesale channel.

Both are self-service under Privacy in your account. See our Privacy Policy for what erasure does and what we must retain for tax law.